| This Publication Scheme provides a guide to the services and practitioners who practice together within the Richmond Medical Centre as required by the Freedom of Information Act 2000. It based on the model publication scheme for general practices produced by the NHS Freedom of Information (FOI) project board and the British Medical Association. PART ONE: INTRODUCTION This Publication Scheme is a complete guide to the information routinely made available to the public by : Dr Thomas Lough Dr Margaret Magee Dr Senthil Kumar It is a description of the information about The Richmond Medical Centre and the General Practitioners who work there that is available to the public. It will be reviewed at regular intervals and we will monitor its effectiveness. Your rights to information The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made. From January 1st 2005 the FOI Act will oblige the General Practice to respond to requests about information that it holds, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions which have to be taken into consideration before deciding what information it can release. In addition to accessing the information identified in this Publication Scheme, you are entitled to request information about Richmond Medical Centre under the NHS Openness Code 1995. Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact the Practice Manager at Richmond Medical Centre to do this. This practice aims to follow national and local best practice guideline, including the NICE best practice guidelines and the National Service Frameworks. Some information will be withheld including personal, confidential information about individuals that is protected by the Data Protection Act 1998. How much does it cost and how do we make the information available? Some information is available free, but there may be a nominal charge to cover costs if you require a hard copy of information. These charges will vary according to how information is made available. Charges are as follows: a) Web site – Free of charge – (charges for Internet Service provider and personal printing costs would have to be met by the individual) The practice website address is www.Richmondmedicalcentre.org.uk and the CCG web address is https://www.lincolnshirewestccg.nhs.uk If you do not have Internet access, a single print-out from the website would be available by post from the Practice Manager or by personal application at the Practice. The practice charges 30p per sheet + the cost of postage if required. To obtain a hard copy of any of the information – or for other details in this scheme where it lists the Practice Manager as the contact – please apply to Mrs Dianne Taylor Practice Manager Richmond Medical Centre Moor Lane North Hykeham Lincoln LN6 9AY Telephone 01522 500240 Requests for multiple printouts, or for archived copies of documents that are no longer accessible or available on the web, will attract a charge for the retrieval, photocopy, postage etc. We will let you know the cost and charges that will have to be paid in advance. We are not able to provide printouts of other organisation’s websites. b) Leaflets and brochures - Free of charge for most leaflets or booklets on, for example, services we offer to the public. c) “Glossy” or bound paper copies, CD Rom, video or other copies will attract a charge. d) e-mail information – free of charge unless specified otherwise. These charges will be reviewed regularly. Feedback I f you have any comments about the operation of this Publication Scheme, or how we have dealt with your request for information from the Scheme, please write to the Practice Manager. PART TWO: CLASSES OF INFORMATION All information at the Richmond Medical Centre is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are the protection of commercial interests and the protection of confidential personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. Class 1 information - Who we are and what we do Richmond Medical Centre Moor Lane North Hykeham Lincoln LN6 9AY Information regarding the practice is available on the website and also in the practice brochure. Both these publications give information on the history, location and practice list area. They are both free of charge. The practice leaflet can be emailed free of charge and can also be provided in large print. Key personnel : | Information regarding the GPs and practice staff are again available on the website and also in the practice brochure. Both these publications give information on what GPs and staff work at the practice. They list their areas of responsibilities, whether they work full or part time and whether they are male or female. They are both free of charge. The Practice leaflet can be emailed free of charge and is also available in large print. Opening Hours The Practice will publish any change to its opening hours on the front door to the premises, as well as on the website and in the practice leaflet. The practice does not close for lunch and is currently open for core duties from 8am to 6:30pm Monday to Friday. The practice currently takes part in the extended hours scheme and will publish the times this service is provided in the practice leaflet and on the website. The Practice is closed all day Saturday and all day Sunday when the practice is covered by the area Out of Hours Scheme. | | | | | | | | | | | | | | | | Out of Hours cover Out of hours cover is provided by the Lincolnshire West CCG between the hours of 6.30pm – 8.00am on weekdays, and all day on Saturdays, Sundays and Bank Holidays. The telephone number for the Out of Hours Service is 111 Language Members of staff conduct consultations in English. Please contact us in advance if translation services are required. Class 2 information - What we spend and how we spend it How are we funded by the NHS? Richmond Medical Centre receives money from Lincolnshire West Commissioning Group and from NHS England according to its contract with the National Commissioning Board in exchange for services provided for patients. You can link to details on how General Practice is funded at present via the following website – www.doh.gov.uk and in the search facility type GMS Statement of Financial Entitlements for 2005 onwards What we spend and how In the year to 31 March 2012 the total cost to the NHS for our practice was £ 898,707 . Our expenses include professional expenses, medical expenses, premises expenses, staff expenses, administrative expenses and depreciation. For some of the services we provide – which are outside the scope of the NHS, there is a charge and we keep these charges in line with those recommended by the British Medical Association (BMA). These charges are available from Reception. Class 3 information – what our priorities are and how we are doing We meet on a regular basis to discuss issues regarding the following: * Staffing Issues * Contractual Issues * Information Management and Technology (IM&T) * Premises You can request copies of our current priorities by applying to the Practice Manager. Class 4 – How we make decisions Throughout the year we hold regular meetings within the practice as follows:- Partners Monthly Practice Manager and Partners Doctors Monthly Partners Primary Care Monthly Partners, Practice Nurses, District Nurses, Meeting Health Visitors, Community Psychiatric Nurses Nurses Monthly Partners and Practice Nurses Staff Monthly Practice Manager and all staff, administrative and clinical All issues regarding the practice and any changes proposed are discussed at the appropriate level of meeting and all meetings have minutes which are shared with key personnel in the practice, including the line managers who then brief their staff teams as necessary. Copies of the minutes ofall meetings are held centrally within the practice for reference by any member of the team. Class 5 Information – Our policies and procedures We have the following policies and procedures laid down for use in the practice: Staff Confidentiality agreement Handbook for General Practice Staff Information Security Policy Access to Health Records Policy Data Protection Policy Health and Safety Policy Policy on Improved Access This practice follows the NHS complaints procedure and follows a strict protocol when dealing with all complaints. A copy of the practice complaints procedure is available from the Practice Manager. In addition to our Practice Brochure the practice offers a range of information about a variety of issues and a considerable number of minor illnesses via the practice website. You can also find a list of Useful Contacts and links to other health-related websites on our website. Class 6 Information – Lists and Registers The most important list we maintain in our list of registered patients. We have approximately 8750 patients registered with the practice. The list is confidential. In accordance with the requirements of the New General Medical Services Contract we also hold a register of gifts at the practice in which all Partners and staff (and their spouses) are required to enter details of gifts which are estimated to be over the value of £100 and which are received from patients, relatives of patients, service providers or persons who wish to be service providers. Details of entries in the register are kept for a period of six years from the date of e ntry. Class 7 Information – The services we offer Richmond Medical Centre provides services under the General Medical Services contract within the NHS. The GPs in our practice are not employed by the NHS but work under contract as Independent Contractors for the NHS. We provide the following services amongst others:- * A full range of General Medical Services * Child health surveillance * Minor surgery * Contraceptive services * Obstetrics services * Smoking cessation appointments * Coronary Heart Disease monitoring * Cryotherapy * Childhood vaccinations & immunisations We also provide Enhanced Services in the following areas:- * Fitting of contraceptive coils and implants * NHS Checks * DVT Monitoring * Rotavirus immunisation * Alcohol monitoring * MMR catchup campaign * HPV (Human Papillovirus) vaccination * Learning Disabilities * Anticoagulation * Patient Participation * Risk profiling and care management * Facilitating timely diagnosis and support for people with Dementia * Remote care monitoring (preparation scheme) * Improving patient online access Professional Interests Our GPs have the following professional interests and commitments both in the practice and outside as detailed below:- Dr Lough is trained to fit contraceptive implants. He specialises in occupational Health, He provides minor operation clinics and takes part in the extend hours enhanced service. Dr Magee helps organise the training scheme for new GPs in the area. She provides minor operation clinics. Dr Kumar specialises minor operations and providing out of hour care. He takes part in the extended hours enhanced service. USEFUL RESOURCES Web sites: www.informationcommissioner.gov.uk This is the website of the Information Commissioner www.lcd.gov.uk This is the website of the Lord Chancellor’s Department www.foi.nhs.uk This is the NHS Freedom of Information web site Publications NHS Openness Code www.doh.gov.uk/nhsexec/codemain.htm FOI Act 2000 www.legislation.hmso.gov.uk/acts2000/2000036.htm Code of Practice under Section 45 FOI Act 2000 www.lcd.gov.uk Code of Practice under Section 46 FOI Act 2000 www.lcd.gov.uk Copyright All material available through this Publication Scheme is subject to the General Practice’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner which will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For HMSO Guidance Notes see www.hmso.gov.uk/guides.htm |