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Freedom of Information Information

 

This Publication Scheme provides a guide to the services and practitioners

who practice together within the Richmond Medical Centre as required by

the Freedom of Information Act 2000.

 

It based on the model publication scheme for general practices produced by the

NHS Freedom of Information (FOI) project board and the British Medical  

Association.

 

PART ONE:  INTRODUCTION 

 

This Publication Scheme is a complete guide to the information routinely made

available to the public by :

 

Dr Thomas Lough

Dr Margaret Magee

Dr Senthil Kumar

 

It is a description of the information about The Richmond Medical Centre and the

General Practitioners who work there that is available to the public. It will be

reviewed at regular intervals and we will monitor its effectiveness.

 

Your rights to information 

 

The Freedom of Information Act 2000 recognises that members of the public

have the right to know how public services are organised and run, how much

they cost and how the decisions are made.

From January 1st 2005 the FOI Act will oblige the General Practice to respond

to requests about information that it holds, and is recorded in any format and it

will create a right of access to that information. These rights are subject to some

exemptions which have to be taken into consideration before deciding what

information it can release.

In addition to accessing the information identified in this Publication Scheme,

you are entitled to request information about Richmond Medical Centre under

the NHS Openness Code 1995.

Under the Data Protection Act 1998, you are also entitled to access your

clinical records or any other personal information held about you and

you can contact the Practice Manager at Richmond Medical Centre to do this.

This practice aims to follow national and local best practice guideline, including

the NICE best practice guidelines and the National Service Frameworks.

Some information will be withheld including personal, confidential information

about individuals that is protected by the Data Protection Act 1998.

 

How much does it cost and how do we make the information available?

 

Some information is available free, but there may be a nominal charge to cover

costs if you require a hard copy of information. These charges will vary

according to how information is made available.

 

Charges are as follows:

 

a) Web site – Free of charge – (charges for Internet Service provider and personal

 printing costs would have to be met by the individual)  

 

The practice website address is

 

www.Richmondmedicalcentre.org.uk

 

and the CCG web address is

 

https://www.lincolnshirewestccg.nhs.uk

 

If you do not have Internet access, a single print-out from the website would be

available by post from the Practice Manager or by personal application at the

Practice.  The practice charges 30p per sheet + the cost of postage if required. 

To obtain a hard copy of any of the information – or for other details in this

scheme where it lists the Practice Manager as the contact – please apply to

 

Mrs Dianne Taylor

Practice Manager

Richmond Medical Centre

Moor Lane

North Hykeham

Lincoln

LN6 9AY

 

Telephone 01522 500240

 

Requests for multiple printouts, or for archived copies of documents that are no

longer accessible or available on the web, will attract a charge for the retrieval,

photocopy, postage etc. We will let you know the cost and charges that will have

to be paid in advance.

 

We are not able to provide printouts of other organisation’s websites.

 

b)         Leaflets and brochures - Free of charge for most leaflets or booklets on,

              for example, services we offer to the public.  

 

c)         “Glossy” or bound paper copies, CD Rom, video or other copies will attract

                a charge.   

 

d)         e-mail information – free of charge unless specified otherwise.

 

These charges will be reviewed regularly.

 

Feedback 

 

I f you have any comments about the operation of this Publication Scheme, or how

we have dealt with your request for information from the Scheme, please write to

the Practice Manager.

 

PART TWO: CLASSES OF INFORMATION 

 

All information at the Richmond Medical Centre is held, retained and destroyed in

accordance with NHS guidelines. 

Our commitment to publish information excludes any information which can be

legitimately withheld under the exemptions set out in the NHS Openness Code or

Freedom of Information Act 2000. 

Where individual Classes are subject to exemptions, the main reasons are the

protection of commercial interests and the protection of confidential personal

information under the Data Protection Act 1998. This applies to all Classes within

the Publication Scheme.

 

Class 1 information - Who we are and what we do

 

Richmond Medical Centre

Moor Lane

North Hykeham

Lincoln

LN6 9AY

 

Information regarding the practice is available on the website and also in

the practice brochure.  Both these publications give information on the history,

location and practice list area.  They are both free of charge.  The practice leaflet

can be emailed free of charge and can also be provided in large print.

 

Key personnel : 

 

Information regarding the GPs and practice staff are again available on the

website and also in the practice brochure.  Both these publications give

information on what GPs and staff work at the practice.  They list their

areas of responsibilities, whether they work full or part time and whether they are

male or female.  They are both free of charge.  The Practice leaflet can be

emailed free of charge and is also available in large print.

 

Opening Hours

 

The Practice will publish any change to its opening hours on the front door to

the premises, as well as on the website and in the practice leaflet.  The practice

does not close for lunch and is currently open for core duties from 8am to

6:30pm Monday to Friday.  The practice currently takes part in the extended

hours scheme and will publish the times this service is provided in the practice

leaflet and on the website.

 

The Practice is closed all day Saturday and all day Sunday when the

practice is covered by the area Out of Hours Scheme.

 

 

 

 

 

 

 

 

 

Out of Hours cover

Out of hours cover is provided by the Lincolnshire West CCG between the hours

of 6.30pm – 8.00am on weekdays, and all day on Saturdays, Sundays and Bank

Holidays.

 

The telephone number for the Out of Hours Service is 111

 

Language

 

Members of staff conduct consultations in English.

Please contact us in advance if translation services are required.

 

Class 2 information - What we spend and how we spend it

 

How are we funded by the NHS?  

 

Richmond Medical Centre receives money from Lincolnshire West Commissioning

Group and from NHS England according to its contract with the National

Commissioning Board in exchange for services provided for patients. 

You can link to details on how General Practice is funded at present via the following

website – 

www.doh.gov.uk

and in the search facility type  GMS Statement of Financial Entitlements for

2005 onwards

 

What we spend and how

 

In the year to 31 March 2012 the total cost to the NHS for our practice was 

£ 898,707 .  Our expenses include professional expenses, medical expenses,

premises expenses, staff expenses, administrative expenses and depreciation.

 

For some of the services we provide – which are outside the scope of the NHS,

there is a charge and we keep these charges in line with those recommended by

the British Medical Association (BMA).  These charges are available from

Reception.

 

Class 3 information – what our priorities are and how we are doing

 

We meet on a regular basis to discuss issues regarding the following:

 

*     Staffing Issues

*     Contractual Issues

*     Information Management and Technology (IM&T)

*      Premises

 

You can request copies of our current priorities by applying to the Practice Manager.

 

Class 4 – How we make decisions

 

Throughout the year we hold regular meetings within the practice as follows:-

 

Partners              Monthly            Practice Manager and Partners

 

Doctors               Monthly            Partners

 

Primary Care        Monthly            Partners, Practice Nurses, District Nurses,

Meeting                                           Health Visitors, Community Psychiatric

                                                         Nurses

 

 

Nurses                 Monthly            Partners and Practice Nurses

 

Staff                     Monthly            Practice Manager and all staff,

                                                         administrative and clinical

 

 All issues regarding the practice and any changes proposed are discussed at the

appropriate level of meeting and all meetings have minutes which are shared with

key personnel in the practice, including the line managers who then brief their staff

teams as necessary.  Copies of the minutes ofall meetings are held centrally within

the practice for reference by any  member of the team.

 

  Class 5 Information – Our policies and procedures

 

  We have the following policies and procedures laid down for use in the practice:

Staff Confidentiality agreement

Handbook for General Practice Staff

Information Security Policy

Access to Health Records Policy

Data Protection Policy

Health and Safety Policy

Policy on Improved Access

 

This practice follows the NHS complaints procedure and follows a strict protocol

when dealing with all complaints.  A copy of the practice complaints procedure

is available from the Practice Manager.

In addition to our Practice Brochure the practice offers a range of information

about a variety of issues and a considerable number of minor illnesses via the

practice website.

You can also find a list of Useful Contacts and links to other health-related websites

on our website.

 

Class 6 Information – Lists and Registers 

 

The most important list we maintain in our list of registered patients.   We

have approximately 8750 patients registered with the practice.  The list is

confidential.

In accordance with the requirements of the New General Medical Services

Contract we also hold a register of gifts at the practice in which all Partners

and staff (and their spouses) are required to enter details of gifts which are

estimated to be over the value of £100 and which are received from patients,

relatives of patients, service providers or persons who wish to be service providers.

Details of entries in the register are kept for a period of six years from the date of

e ntry. 

 

Class 7 Information – The services we offer

 

Richmond Medical Centre provides services under the General Medical Services

contract within the NHS.  The GPs in our practice are not employed by the

NHS but work under contract as Independent Contractors for the NHS.  We

provide the following services amongst others:-

 

*     A full range of General Medical Services

*      Child health surveillance

*      Minor surgery

*      Contraceptive services

*      Obstetrics services

*      Smoking cessation appointments

*      Coronary Heart Disease monitoring

*      Cryotherapy

*      Childhood vaccinations & immunisations

 

We also provide Enhanced Services in the following areas:- 

 

*     Fitting of contraceptive coils and implants

*     NHS Checks

*     DVT Monitoring

*     Rotavirus immunisation

*     Alcohol monitoring

*     MMR catchup campaign

*     HPV (Human Papillovirus)  vaccination

*     Learning Disabilities

*     Anticoagulation

*     Patient Participation

*     Risk profiling and care management

*     Facilitating timely diagnosis and support for people with Dementia

*     Remote care monitoring (preparation scheme)

*     Improving patient online access

 

Professional Interests  

 

Our GPs have the following professional interests and commitments both in the

practice and outside as detailed below:-

 

Dr Lough is trained to fit contraceptive implants.  He specialises in

occupational Health, He provides minor operation clinics and takes part in the

extend hours enhanced service.

Dr Magee helps organise the training scheme for new GPs in the area.  She

provides minor operation clinics.

Dr Kumar specialises minor operations and providing out of hour care.  He

takes part in the extended hours enhanced service.

 

 USEFUL RESOURCES

 

 Web sites:

www.informationcommissioner.gov.uk

This is the website of the Information Commissioner 

 

www.lcd.gov.uk

This is the website of the Lord Chancellor’s Department 

 

www.foi.nhs.uk

This is the NHS Freedom of Information web site

 

 Publications

 

NHS Openness Code 

www.doh.gov.uk/nhsexec/codemain.htm

 

FOI Act 2000

www.legislation.hmso.gov.uk/acts2000/2000036.htm

 

Code of Practice under Section 45 FOI Act 2000

www.lcd.gov.uk

 

Code of Practice under Section 46 FOI Act 2000

www.lcd.gov.uk

 

 

Copyright

 

All material available through this Publication Scheme is subject to the

General Practice’s copyright unless otherwise indicated. Unless expressly

indicated to the contrary, it may be reproduced free of charge in any format

or medium provided it is done so accurately in a manner which will not mislead.

 Where items are re-published or copied to others, you must identify the source

and acknowledge copyright status. This permit does not extend to third

party material, accessed through the scheme.

 

For HMSO Guidance Notes see

www.hmso.gov.uk/guides.htm

 



 
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