Pharmacy ordering medication
From 21st November 2016 pharmacies will no longer be able to order prescriptions for patients. This was not a practice decision but was made by Lincolnshire West CCG. If you have a complaint regarding this process please contact the Patient Advice and Liaison Service (PALS) on 0845 602 4394 or email LHNT.LincsPALS@nhs.net
On the 5th January 2016 the Practice had a full CQC inspection. We were graded as overall GOOD as shown in the link below.
It was identified that we needed improvement in the cleaning of the carpets, cleaning of the portacabin clinical room and also that the nurse prescriber needed written mentorship. We have put this in place following the inspection.
The full report is available by clicking on the CQC link to the side of this page
It is expected that we will be reinspected in 2 to 5 years.
All patients at the practice have an allocated GP. This is the GP who they are registered with. You are able to see any GP you would like at the practice and are not restricted to just this one GP but if you would like to know who your allocated GP is please ask at reception.
Telephone ordering of prescriptions
From the 1st May 2016 we will no longer take orders for medication over the telephone. We appreciate this decision will cause some inconvenience to patients but we have made the decision to improve patient safety. Many of the drug names are very similar and patients pronounce them in very different ways. We are concerned that errors are occuring. Patients can order their medication online, in writing or in some cases via the pharmacy (not all pharmacies offer this service so you would need to check with the individual pharmacy). We are sorry for any inconvenience caused
Electronic Repeat Prescriptions
Patients do not need to collect their repeat Prescriptions from the surgery. You can order your medication in the normal way but your prescription will be sent electronically to the chemist you choose and you will just need to go straight to them to collect the medication leaving the normal 48 hours. This will eliminate any lost prescriptions and will save patients queuing to collect the script from us and then queuing again at the chemist.
All the pharmacies have the relevant paperwork and information for you and you do not need to notify the practice of your choice.