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Quality Practice Award

We have been awarded the Quality Practice Award

qpa_logo_college_blue2.jpgThe doctors and staff at The Richmond Medical Centre were assessed by the Royal College of General Practitioners on Friday 9th December 2011.  We are proud to announce that we passed their inspection demonstrating that we offer the highest standard of patient-centred healthcare and were awarded the Quality Practice Award (QPA) 

The inspection looked at all areas of the Practice from the reception team to the clinical care provided by the GPs, from protocols to record keeping and was a very thorough inspection.  On the day all members of staff were interviewed including the GPs and community nursing staff and also patients in the waiting room attending their appointment.

For the practice to achieve the award, evidence and assessment has to be provided that conforms to a set criteria in the following areas:

  • Practice Profile
  • Accessibility
  • Patient Information and Choice
  • Management of Chronic Illness
  • Management of Medicines/Prescribing
  • Investigations and Results
  • Preventative Care and Health Promotion
  • Children's Health
  • Women's Health
  • Mental Health Services
  • Cancer Services
  • Continued Care in the Home
  • Services for People with Disabilities
  • Minor Operations
  • Team Values
  • Teamworking
  • Continued Professional Development
  • Patient and Public Involvement
  • Medical Records, Registers and Computers
  • Clinical Quality Assurance
  • Practice management
  • Premises and Equipment
As there are only a few practices in the country who have achieved this high standard we are obviously extremely proud of this recognition.

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